Lastly, gently remind the client of their billing date. Otherwise, if you only accept bank account wires or credit card payments, give them your contact information, such as phone number or address, so that they can follow the correct channels to pay for the invoice. If you have an online payment portal, link it for their convenience. When sending your invoice reminder, make sure to restate your preferred payment methods and any abnormal payment terms. It is entirely possible that they missed previous notifications of these changes and haven't contacted you about the outstanding invoice. If there have been any contact information changes, make sure to reinforce them here. Make sure to inform the contact of any new updates to the project you are working on or any other ongoing projects with the client. This section only needs to be a sentence or two so that whoever reads your email doesn't need to go searching for what your relationship is to them. Make sure to give context in the email, concisely include your business name and the project you are inquiring about. Your message may even be one of the first emails you have sent in a while to them. Synopsis of project detailsĭepending on your relationship with the client, they may not have had significant contact with you. Keep it short enough that they hopefully won't just skim over it and miss your message. Add gentle context, such as "Reminder: Past Due Invoice," so they understand loud and clear what you are contacting them about. Include some key data, such as the company name or client name, as well as the invoice number. When creating an email subject line, keeping it as simple as possible while conveying all the information needed is crucial. Breaking down the email into a few key sections can help make the task much less intimidating for you. Good payment reminder emails remind the client of their past-due invoice and the context of your partnership. Your tone needs to walk the line between stern and polite. Knowing what to say to your recipient when sending a friendly reminder is tricky. Often, the most challenging part of a late payment reminder is starting it.
#Nice reminder for payment how to
The first step is learning how to develop an outline for structuring a reminder. No business owner likes sending outstanding payment reminders, but there are ways to make payment wrangling easier. Nothing is more awkward than having to chase after a valued customer, reminding them gently that their payment is unpaid. Unfortunately, it isn't uncommon to have to handle overdue invoices.
Sometimes, you need a polite email reminder, letting them know of their upcoming payment. Unfortunately, some clients are missing a sense of urgency. Most of your clients will be considerate and quickly pay within their invoice's due date. In a perfect world, all invoices would be paid according to schedule.
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